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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 25273 Views
  • 186 replies
  • 42 kudos

Resolved! Invoices

I would like to either cancel my Nest subscription or talk with someone who can provide me a billing invoice and can provide other billing questions. Thank you,Todd - MAC - St. Cloud

MacStaff by Community Member
  • 1129 Views
  • 5 replies
  • 0 kudos

I can’t access immediate videos of recent activities

I need help in fixing an issue with wired doorbell that records and only shows still picture of the video recording that took. Is this a way for google to force a subscription? If so this is misleading and fraud.

Frances1 by Community Member
  • 502 Views
  • 5 replies
  • 0 kudos

Resolved! Issue with Nest Aware subscription

Hello, I set up my nest cameras and doorbell (battery powered), linked them to my Google home app, downloaded the nest app. While on the Home app I try to subscribe to Nest Aware. It'll let me select which version but when I hit next, it'll load a li...

KeKeHippo by Community Member
  • 550 Views
  • 1 replies
  • 0 kudos

Nest Aware vs Google Photos facial recognition

I am a heavy Google hardware/software user. I love the facial recognition software for Google Photos once I name a "face" it's almost 100% accurate. I do have major issues with the Home/Nest Aware familiar face detection for my doorbell and security ...

Cap82 by Community Member
  • 1049 Views
  • 5 replies
  • 8 kudos

Net aware

I'm trying g to purchase best aware. I thought I did but I'm not sure. 

Lawrenjp by Community Member
  • 508 Views
  • 4 replies
  • 0 kudos

Video Won’t playback, nest aware not functional

Nest aware won’t allow me to sign up and it ended my subscription without notice. Video suddenly stopped playing back and I can’t record clips as of July 2022. The system randomly sets itself to stop tracking certain events, or turns on home/away as ...

Catharine by Community Member
  • 330 Views
  • 3 replies
  • 0 kudos

Footage retrieval

Hello,I need to get footage from my nest doorbell from October2021. I have nestaware, but i am not sure how to obtain it. Is there a way to to just type in the date and year to get the footage?Thanks in advance.Frank

Desi33155 by Community Member
  • 1250 Views
  • 4 replies
  • 0 kudos

Nest mini volumn automatically turns down

I usually connect one of my phone to my google nest mini to play music or listen to anything, but after a certain time the volume of the nest mini automatically gets down to 50% or lower. I tried to reset it but didn't work.

Azad182 by Community Member
  • 344 Views
  • 3 replies
  • 0 kudos
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