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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 72485 Views
  • 186 replies
  • 57 kudos

Google Home drops connection and will not reconnect to Nest camera

Yesterday I migrated one Nest camera to Google Home, prior to doing this the camera worked flawlessly and not once did it drop the connection. Now under Google Home it takes a long time to connect and then within a few minutes disconnects and then wi...

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I’ve had a Yale lock and google nest for a year. Now they don’t work. I’ve gone to support and filled out questions 1 and 2 endless amounts of times it never lets me submit for contact options. How do I speak with a person?????

Katharine by Community Member
  • 380 Views
  • 0 replies
  • 0 kudos

Can I add my dog to familiar faces library?

I was just wondering if I could add my dog to my familiar faces library for notifications of when he's on the front porch in case one of the kids let's him out by mistake. Thank you!

tristens by Community Member
  • 2011 Views
  • 6 replies
  • 0 kudos

Cameras not working

Since u people won't let me use the nest app any more. I'm not getting any thing from my cameras. When I try the home app it says I'm with nest when I try nest it say my cameras are linked to another account.so please tell me how to fix this and I wo...

refund for google nest

I cant contact Google to get any help so I have cancelled my subscription, right after being charged $60.00. I need a refund. I am not going to use a company that you cannot get a hold of this is crap.

mmetz by Community Member
  • 735 Views
  • 1 replies
  • 3 kudos

I’m past 30 day trial

I’m interested in playing any of the 3 hour video history that I now see since I did not renew … yet!is it possible to play them or do they just appear as “photos”.can I just pay for a subscription to just pay the 3 hours of videos?

Mikeabo61 by Community Member
  • 817 Views
  • 4 replies
  • 0 kudos

SOLVED - Upgrade to Nest Aware Plus

In an effort to help others, I'm posting this solution.I spent hours trying to figure out how to upgrade from trial Nest Aware basic to Nest Aware Plus. 90% of the replies here are a regurgitation of the following link: https://support.google.com/pro...

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