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Nest mini volumn automatically turns down

Azad182
Community Member

I usually connect one of my phone to my google nest mini to play music or listen to anything, but after a certain time the volume of the nest mini automatically gets down to 50% or lower. I tried to reset it but didn't work.

3 REPLIES 3

Princesss
Community Specialist
Community Specialist

Hi Azad182,

 

Thanks for bringing this up.

 

I appreciate the info you've shared as well as the steps you tried. Could you please attach a short video clip of what's happening? Also, can you please provide the cast firmware version of your Goolge Nest Mini so we can check further.

 

To check which firmware version you're on, follow these steps:

  1. Make sure your mobile device or tablet is linked to the same account as your speaker or display.
  2. Open the Google Home app Google Home app.
  3. Touch and hold your device's tile.
  4. At the top right, tap Settings and then Device information.
  5. Under "Technical information," find Cast firmware: X.XXX.XXXXX.

Keep me posted.

 

Best,

Princess

Jake
Community Specialist
Community Specialist

Hey Azad182,


I wanted to check in and see if you managed to see Princess post. Please let me know if you have any questions from here. I would be happy to assist, and ensure you are good to go.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Azad182,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake