10-15-2022 08:09 AM
Nest won't play videos back. It's been months what a waste of money
10-15-2022 08:27 AM
Did this just start happening? If so, perhaps it's related to the issue reported on these two threads for Android customers:
If it's been going on a long time, here are some links on what you SHOULD see for video history with and without a Nest Aware subscription:
https://support.google.com/googlenest/answer/9681538?hl=en
https://support.google.com/googlenest/answer/9233159?hl=en
https://support.google.com/googlenest/answer/9546397?hl=en
And a couple of links of how things SHOULD work when viewing history in the Google Nest app or Google Home app:
10-18-2022 07:43 PM
Hi folks,
I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue. If you have other questions and concerns, feel free to let me know.
I appreciate the help here, MplsCustomer.
Thanks,
JT
10-22-2022 09:06 AM
Hello everyone,
@Klein5609 I just wanted to jump in real fast to see if you still need assistance on this. Let me know if you have any additional questions from here.
@Jt and @MplsCustomer thanks for your response.
Regards,
Emerson
10-23-2022 09:37 AM
Hi Klein5609,
We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.
Best,
Emerson