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Nest Aware

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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 47399 Views
  • 186 replies
  • 52 kudos

Resolved! Legit email from Nest Store?

Got an email today purportedly from the 'Nest Store' saying in its heading, Your subscription payment didn’t go through. The message was again repeated in the body in the approximate color as were the subsequent underlined portions. Your subscription...

Magua by Community Member
  • 3586 Views
  • 4 replies
  • 3 kudos

Cannot add new Payment Method for Nest Aware - 1st generation

Hello, I have a new Credit Card. But when I enter all the new Credit Card details in the NEST app (Android or via any web browser) and press 'SAVE' then just nothing happens. I log-in to https://store.nest.com/ and press 'Billing Info'. Then I click ...

Migrating Nest Cam Voided Original Aware Subscription Amount

I had purchased Nest Aware subscription back in 2019 for my indoor cam. Moving to a new home recently, I was prompted when I was starting the process to set it up that I needed to get authorization to delete the camera from the original home location...

sj13 by Community Member
  • 438 Views
  • 3 replies
  • 0 kudos

Resolved! Cannot Setup Nest Hub 2nd Gen on Existing Paid Nest Account

Why can't you setup some nest aware products on the Nest? I have a paid Nest Aware account with cameras, a doorbell, and even a Nest Hub Max. As far as I can tell it's mostly setup correctly. Only my Next Hub Max shows up in the Nest account, everyth...

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mauricek by Community Member
  • 1668 Views
  • 9 replies
  • 0 kudos
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