Nest Aware for more than 1 home

[Guenza]

In your app it says 1 subscription to Google Aware will cover unlimited devices but when I installed a camera at my other home it wants me to pay another 12 bucks a month? Why do you say unlimited l? Is there a pkg that's cheaper if you have more than 1 home?

[MplsCustomer]

@Guenza 

I'm just another Google Nest customer, but a Nest Aware subscription covers all of the cameras in the same Google Nest "home/structure":

"One simple price. Whole home coverage. Cover all of your Google Nest devices in your home now and in the future, all for one affordable price."

https://store.google.com/us/product/nest_aware?hl=en-US#one_simple

[janthadeus]

Hi folks,

Checking in — I hope you've got the answer you're looking for. Let me know if you have more questions in mind.

I appreciate the help, MplsCustomer.

Thanks,

JT

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hey folks,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie

[Guenza]

So if we have 2 houses we have to pay separate subscriptions you're saying.  Please change the language for Nest subscriptions cause its says unlimited cameras. Maybe put unlimited cameras per address or something cause I wouldn't have bought a camera for my other house if I knew I would get charged for it. Thanks

[MplsCustomer]

Google Nest does not seem to explicitly state in its documentation that you need a separate Nest Aware subscription for each Google Nest "home/structure".

If I search Google Nest Help for an answer, the closest I can find are responses from Google Nest Community Specialists in this forum going back a year, not in Google Nest's documentation:

https://www.googlenestcommunity.com/t5/Nest-Aware/Nest-Aware-Plus-and-multiple-homes/m-p/5819

https://www.googlenestcommunity.com/t5/Nest-Aware/Do-Multiple-homes-require-multiple-nest-aware-subs...

[janthadeus]

Hi Guenza,

Rest assured that we'll take note of it — we'll ensure that we'll learn from your experience as we continually improve our products and services. To make sure, do you have other questions or concerns?

Thanks for your continued assistance, MplsCustomer.

Best,

JT

[aatienza]

Hey there,

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.
 

I appreciate the help, JT.

Thanks,

Archie

[janthadeus]

Hi there,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.

Thanks for chiming in, Archie.

Best,

JT