cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

No QR Code or Set Up Code

GucciBabby
Community Member

I Have Lost The QR Code and The Set Up Code Is Also Scratched Off Of My Google Nest Cameras 2nd Generation. What Do I Do and Is There A Way I Can Link My Cameras Without The QR Code or Set Up Code.

1 REPLY 1

MplsCustomer
Bronze
Bronze

@GucciBabby 

I don't think there is any way to install or reinstall a Google Net customer without either the QR code or the 6-character alphanumeric Setup Code.  That's why for years we've written down our Setup Codes.

But you could try contacting Support:
1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.