No daily videos with no subscription

[jglick72]

Do you need nest aware in order to get videos. My video stopped and I’m wondering if I need to have a subscription

[MplsCustomer]

@jglick72 

Did your 30-day free trial Nest Aware subscription expire?

Here's what you get for each camera and doorbell with each subscription level (or with no subscription):

https://support.google.com/googlenest/answer/9681538

[EmersonB]

Hi everyone,

@jglick72, thanks for reaching out here in the Community. If you have the new version of Nest Camera you'll have 3 hrs of event history. Were you able to see the information from the link shared above?

These are the versions of Nest Aware subscription:

Nest Aware:

• You have one subscription for all Nest cameras in your home
• Your subscription covers 30 days of event video history
• You used a Google Account to purchase your subscription

Nest Aware Plus:

• You have one subscription for all Nest cameras in your home
• Your subscription covers 60 days of event video history and 10 days of continuous video recording
• You used a Google Account to purchase your subscription

Nest Aware (1st gen):

• You have separate subscriptions for each Nest camera in your home
• Your subscription covers 5, 10, or 30 days of continuous video recording
• You used a non-migrated Nest Account to purchase your subscription

Let us know if you have more questions in mind.

I appreciate the help, MplsCustomer.

Regards,

Emerson