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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Billed twice

Hi,I signed up for the one year subscription of nest aware plus for $120. I received an email confirming my order. I then looked at my credit card and I was charged $60 and $120. I chatted with a Google rep. I asked what the other $60 charge was for....

google mine,

can't get the blue tooth on my ms surface book tooth to recognize my google device and have all updates. Was able to do it on my old surface book, but not this one,

joev45 by Community Member
  • 831 Views
  • 3 replies
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IS NEST AWARE DOWN

It seems Nest aware is down. Is this due to it migrating to Google ? When will it be back up where I can see 24/7 recording?????

Fassina by Community Member
  • 859 Views
  • 3 replies
  • 0 kudos

No more 24/7 recording

So, it seems that when Google took over the Nest product, they also took away 24/7 video recording. Which SUCKS. It now only records "events" when the cameras hears or sees something. But it misses a lot. Does anyone know if it's possible to downgrad...

Nest aware

My nest aware doesn’t seem to be recording video and am unable to access my nest aware account/subscription information on my iPhone.

Carjones by Community Member
  • 748 Views
  • 3 replies
  • 0 kudos
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