cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Start a conversation

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 66021 Views
  • 186 replies
  • 57 kudos

Yale lock problem

My Yale lock tells me the deadbolt is jammed and won’t lock but it actually locked and fully extended….what does this mean and how can I fix this?

rksearcey by • Community Member
  • 1980 Views
  • 3 replies
  • 1 kudos

Nest Aware not working

i signed up for best aware almost a year ago. now it doesn’t work despite being paid up (just got the renewal receipt). the “support” is weak, simply referring me here. all settings about nest aware simply tell me about the “new nest aware” as though...

wendy1 by • Community Member
  • 2358 Views
  • 3 replies
  • 6 kudos

Why does this suck?

So, the battery doesn't charge, it turns the heat on and off when it does have a charge and doesn't make sense. Why does this suck so much?

Nest deleted my video history

I got new cameras on September 19th. I am a Nest user for the last 6 years. I’ve always been subscribed to the service so I know how to use it. However, the new cameras which are also battery powered, came with a 60 day subscription. Apparently, this...

MaryCici by • Community Member
  • 253 Views
  • 0 replies
  • 0 kudos

Google home

Google accounts that belong to kids can no longer use the Google Home app and your account will be removed in 30 days.Ok this is the question i will lose my google account or the Google Home account ?

Sefan1 by • Community Member
  • 3171 Views
  • 11 replies
  • 1 kudos

Resolved! One account 2 locations

Hican I have nest thermostats 3rd gen @my home and thermostat E and nest camera in my holiday home on one nest account . We just bough a holiday home , stuff from google already ordered and will be installed next week but not sure if I can operate al...

Ang3l0s_pl by • Community Member
  • 45815 Views
  • 3 replies
  • 0 kudos

Vehicles detected as people

I have been receiving push notifications for "person detected" whenever a vehicle drives by. This is occurring with only my doorbell camera, and not the wired camera also located on the front of the home. I would think this was a doorbell issue speci...

SeanMartin by • Community Member
  • 5162 Views
  • 6 replies
  • 11 kudos

So Frustrating! Can't save clips!

Every since Nest merged with Google I can not save video clips! I can look back at clips but can not save them for future use. I must be able to do this like I have been able to in the past or I have no need for them anymore. I have made post on here...

LilJ by • Community Member
  • 1039 Views
  • 3 replies
  • 1 kudos
to vote