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Nonexistent Customer Service

TracieR
Community Member

It's 1 pm EST on a Friday.  I've been trying all day to talk or chat with Customer Service about adding a camera back to my subscription without upgrading to Nest Aware.  I want to stay on 1st generation.  Anyway, I go to the site, enter my information and keep getting told there's no one to talk to or chat with.   No option for a call back.  Nothing.  I should've just started with another company as soon as Google took over.

1 ACCEPTED SOLUTION

TracieR
Community Member

Disregard this post.  I can't figure out how to delete it.  I was able to find a number from the getahuman site.  Couldn't find that number anywhere on Google Nest.

 

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2 REPLIES 2

TracieR
Community Member

Disregard this post.  I can't figure out how to delete it.  I was able to find a number from the getahuman site.  Couldn't find that number anywhere on Google Nest.

 

View solution in original post

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.