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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Replacement wire

Hello I’m looking for a place where I can purchase the pigtail connector for a hardwired Nest Firealarm

Lklisch by Community Member
  • 1127 Views
  • 1 replies
  • 0 kudos

subscription canceled 3 months after renewing

I am extremely frustrated since my nest aware was working as normal up until about 2 or 3 weeks ago. Any time I went to look up a past event it said it had lost internet connection on that day. I looked up my subscription and it says I renewed back o...

peppcorn by Community Member
  • 1216 Views
  • 1 replies
  • 0 kudos

Setup my cameras please

Hello,I have a Nest Cam Indoor that is still linked to a previous account.I am the new owner and would like to set it up, but I cannot remove it from the old account.Here are the details:- Serial Number: [############] -Serial Number: [############] ...

Nawal1984 by Community Member
  • 661 Views
  • 1 replies
  • 0 kudos

Resolved! Nest Aware - no compatible devices

Hello,I'm facing a frustrating issue with my Nest Aware subscription and hope someone can help.For almost a year, my Nest Aware subscription has worked perfectly with my Nest Doorbell and Cam. About 6 months ago, I upgraded my router and successfully...

ErickOGM by Community Member
  • 928 Views
  • 6 replies
  • 0 kudos

Call to everyone with a Google Nest Hub 2! 🚨

Google has changed the YouTube app on the Nest Hub 2: the swipe feature to browse videos is gone. Now it only plays automatically recommended videos, and you can no longer swipe through videos yourself. I personally think this is the worst update eve...

Henrico by Community Member
  • 372 Views
  • 0 replies
  • 2 kudos

Resolved! Nest Aware Charges

I have TWO cameras that are paid for annually. I had a problem resetting the cameras after an Internet upgrade. Google support helped me get them working again. I have now received a notice that I need to resubscribe to Nest Aware. I am being charged...

DrPhilx by Community Member
  • 416 Views
  • 1 replies
  • 0 kudos
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