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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Switching away from Google/Nest, any suggestions?

Due to the current price increase of Nest Aware and the continued, constant bugs that have persisted for years (and through 3 price increases), I'm planning on removing all the Google/Nest products from my home and replacing them.I'm sure others have...

pcorning by • Community Member
  • 193 Views
  • 0 replies
  • 0 kudos

Resolved! Account showing both Google Home w/Google Home Premium Advanced and Google One w/ Home Prem.Adv

As title says, my Google Play subscription page lists Google Home Premium Advanced twice, once under Google Home and under Google One. Do I need to cancel my Google Home Subscription? I've read Google is offering a prorated credit for my annual payme...

Error login back into app

the app asked me to log in but when I do via nest - I never get a reset notification email When I try login in via Google account, I get an error message and is asks me to try again.i have rebooted my modem, I have deleted the app and reinstalled it,...

beginc by • Community Member
  • 339 Views
  • 2 replies
  • 1 kudos

Subscription cancelled

Hi I canceled my subscription a few weeks about its a years subscription that was renewed on September and I would like to just complete end my subscription and get what I have left as a refund.

Aaron9 by • Community Member
  • 220 Views
  • 1 replies
  • 0 kudos

Resolved! Nest Hello Gen1 Camera

Migrated my Nest Camera to Home App and read that "this can be undone and reverted to Nest". Now when opening the Nest App the message is "This camera can't be transferred back to the Nest app." What the **bleep**ing **bleep**.

unable to cancel my first gen nest service

Hello, we moved from our old home in January of 2025. I deleted my home from the app and took my cameras off my house. I gave up attempting to contact nest for a refund for the remaining months on the contact and I thought I read that since the home ...

detquincy by • Community Member
  • 422 Views
  • 3 replies
  • 0 kudos

decline credit card

nest charge me for this month and the charge was declined. I changed my credit card to the current one which is correct on file. I don’t know why you were declined

Dmstat18 by • Community Member
  • 429 Views
  • 2 replies
  • 0 kudos
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