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Nothing is working its like the app never got the subscription notification

Ijustgothere
Community Member

I need to talk to someone. 

2 REPLIES 2

Ijustgothere
Community Member

Yes I've deleted the app and re installed 

 

EdmondB
Community Specialist
Community Specialist

Hello Ijustgothere, 

I’m sorry for the trouble this has caused you, let me help you out. Just to check: Are you able to get a recording from your Nest Camera? What type of Nest Aware subscription do you have? Which app do you use to access your Nest camera?

I look forward to your response.

Best,
Edmond