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Am I going to lose my old nest aware with this new pricing?

Feedback
Community Member

Just got the email that I'm going to be charged more.  I'm on the old subscription where I still get 24/7 recording.  With this new price increase, am I going to lose that?

3 REPLIES 3

river2sea72
Community Member

I just got this same email and I'm confused about what to do.  I'm not paying 60% more, for what I already have, but what are the other options, how do I change my subscription, and what features will I have without raising my cost significantly?  Very unhelpful email from google on this major change.

MplsCustomer
Bronze
Bronze

This is what you get for the various subscription plans:

https://support.google.com/googlenest/answer/9681538

If you have multiple cameras and/or doorbells, the Nest Aware or Nest Aware Plus plans are less expensive than the old 1st gen subscriptions per camera.

EdmondB
Community Specialist
Community Specialist

Hello everyone, 

I'd like to jump in here and check if you've seen MplsCustomer's response. Let us know if you need more help by replying to this thread.

Thanks for the help, @MplsCustomer.

Best,
Edmond