Google Nest Community

No longer continuous recording for older hard wired nest doorbell with nest aware

I have older nest doorbell with nest aware subscription I changed my email address and now I no longer can have continuous record on my older nest doorbell with nest aware subscription of six dollars a month finally after two hours on the phone I com...

Nest app won’t let me sign in or change password

Nest app prompted me to sign in again & said I have an invalid sign on combo. I tried to rest password but it won’t send me an email. Verified the email on the main account. I was still receiving notifications but couldn’t load app. Deleted & reinsta...

Unable to see nest aware event history

I pay for the 30 days of event history with nest aware. I can see clips from one of my cameras, but not my doorbell. My wife's car was broken into last night and I need at least up still or something to submit to the police. I've seen very similar to...

Unable to view event history clips

Hello. My wife and I recently purchased and set up a Nest Doorbell Battery and signed up for Nest aware. For some reason, we are having trouble with the event history, but only on her phone. If you click “full event” history, it will show the sample ...

Nest Aware sharing

I am not tech savvy. I have a Wired Nest Doorbell but I have no subscription because I just want simple doorbell coverage as we are in our 70’s and need best security. I haven’t migrated to Google. My sons, who live many miles away, want access to ou...

Billed twice

Hi,I signed up for the one year subscription of nest aware plus for $120. I received an email confirming my order. I then looked at my credit card and I was charged $60 and $120. I chatted with a Google rep. I asked what the other $60 charge was for....

Google Nest Hub Max & Nest Aware - "Activity History" & "Video Recording"

Good Day, I'm not sure if this is the correct outlet, but I've tried contacting support a few times and keep getting bounced around. I have a couple of Google Home Max devices and am subscribed to Nest Aware. I am looking for one of my devices to ope...

google mine,

can't get the blue tooth on my ms surface book tooth to recognize my google device and have all updates. Was able to do it on my old surface book, but not this one,

How do I connect my nest to my phone

Unable to ad my work gmail account to my home account

Following all the documented steps on my Android device but get the following error at the end:Error msg: “Can’t send invite right now." Try again.There was another thread where everyone was having this issue, but it was closed with zero resolution.