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Paid bill no service nest cameras

BoscoHatcher
Community Member
  • I need help called the other day no help employee not helpful. Paying for service not getting. 120.00 came our my acct but I have NO SERVICE! Please advise asap 434-444-7870 I have two email address # and # 
4 REPLIES 4

MplsCustomer
Bronze
Bronze

@BoscoHatcher 

I don't think someone from Google Nest is going to call you based on a post in this community forum, and it's generally not a good idea to post personal phone numbers on a public forum.

If your Nest Aware subscription isn't working, you could try the "Contact us" option under "Nest Aware Premier Care" on the page below; it's says: "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159?hl=en

janthadeus
Community Specialist
Community Specialist

Hi BoscoHatcher,
 

Checking in — were you able to speak to our support team as shared by MplsCustomer? If so, how did it go? Let me know you need more help.

 

I appreciate the help, MplsCustomer.

 

Thanks,

JT 

Brad
Community Specialist
Community Specialist

Hi there, 

 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

 

Thanks for your help here, JT and MplsCustomer.

 

Best regards, 

Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad