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Paid for Nest Aware but History on Cams only Show Still Pictures

Community Member

My Nest Aware subscription was effective February 4, 2022, but the histories on both of my A0005 Nest Cameras are still only showing still pictures in my iPhone Nest app.  The video clips worked during the free trial period.


Community Specialist
Community Specialist

Hey cincyjim67,


Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link for additional information.

If the issue persists, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!