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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 32790 Views
  • 186 replies
  • 46 kudos

No sound on replay of my nest outdoor camera

When my Google Nest outdoor camera records an event on playback there’s no sound. But watching the camera the sound is fine. I have 5 cameras outside and this one is the only one giving me trouble

Riker6305 by Community Member
  • 2336 Views
  • 3 replies
  • 1 kudos

Email stolen. Help

Aol account stolen.  How do I change my account to my cameras?

Wahammill by Community Member
  • 332 Views
  • 4 replies
  • 0 kudos

Resolved! Nest Thermostat(s) and Clean Energy?

Can someone please tell me how my Nest Thermostat(s) can distinguish "Clean" electrons from the other ones that came from Hydro, Nuclear, Coal-fired, or any others?I'm inclined to think it's just a big shell game for the more impressionable or uneduc...

tdeloffi by Community Member
  • 746 Views
  • 2 replies
  • 1 kudos

Nest door bell

I just moved into a new home which already has a Next doorbell and camera. The device is attached to the dwelling to a point that I am unable to look on the back for the code to access it. Is there a way to get a code or have the device reset?Please ...

Nest aware plus

Familiar faces recognition works great. But I’d like to NOT be notified of a familiar face. And only be notified of UN-familiar faces. Is this available? If not, it should be an option to avoid unwanted and unnecessary people alerts.

KaveMan by Community Member
  • 1241 Views
  • 5 replies
  • 3 kudos

No video stored when doorbell pressed.

No video is stored when the doorbell is pressed. An indoor nestcam picks up the visitor doorbell announcement but when checking the history of the doorbell it is blank. It’s a battery doorbell with 52% battery left.

Apial by Community Member
  • 1164 Views
  • 12 replies
  • 0 kudos
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