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Nest Aware

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Trouble with aware

I have addedNest aware and haven’t seen anymore history than I already have. It’s on the Nest app, I tried loading camera on Google home app but it won’t accept it

Mike612 by • Community Member
  • 158 Views
  • 3 replies
  • 0 kudos

Resolved! Nest Cam not working with Nest Aware

Hi! We have one camera at our house that seems not to work or recognize the nest aware subscription. We can’t set zones and the playback of any clips only comes through as a still image. I tried unplugging/plugging in again which didn’t work, and the...

alenzin by • Community Member
  • 914 Views
  • 5 replies
  • 0 kudos

Help!! Me!!

If I add a nest aware subscription or some type of subscription today will I be able to view something from a few days ago? Or would I have had to have the subscription at that time and have recorded it? I need the video for an important even coming ...

DeonSand7 by • Community Member
  • 209 Views
  • 3 replies
  • 0 kudos

Video Clip Sliders can't be moved (resolved)

I ran into this problem a while back, where if you tried to create a time lapse video, the sliders would immediately clap together (to make a 0-minute clip).Here's the original posting (from someone else).The issue appeared be that I was at my storag...

shutton by • Community Member
  • 221 Views
  • 3 replies
  • 0 kudos

Camera missing events

I have had my Nest cameras for years now and it seems I've been having the most issues lately. I literally had an Amazon delivery driver walk on my property and my camera did not alert me nor pick up the motion. My backyard camera did but not my driv...

KellyM84 by • Community Member
  • 133 Views
  • 3 replies
  • 1 kudos

Resolved! Video won’t playback

The video won’t play back at all after an event notification. Shows a still of the video but it won’t play back. There hasn’t been a clear answer in any of the threads on what to do.

My Camera Won't connect

Hi everyone, I am having a bit of an issue. I just signed up to the Nest Aware, but I can't connect the camera. The privacy button is not on, I have restarted and reinstalled the Hub Max, but I'm still having the same issue. Every time I go into the ...

Subscription

You gave me a case number 2-15040000322127you tied my $120 payment for 10 recording for 1 year about 6 weeks ago with a 30 day free trial( which I never received) and then charged my cc. I have contacted nest for over a month about this issue. I chan...