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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 66224 Views
  • 186 replies
  • 57 kudos

Resolved! Not able to add new camera to Nest Aware Plus account

I have purchased a new indoor camera and added it to the Home app, but it is not visible on my Nest account. I want to add it to my Nest Aware Plus account. How can I do this. In other forum posts it states that if you have a Nest Aware Plus account ...

PeterJ63 by Community Member
  • 1642 Views
  • 5 replies
  • 0 kudos

H72 error on app but thermontat working!

Help please. I can no longer control the heating via my nest app or Google home.Google home says device online but it is definitely on and connected to WiFi.Nest app says error code h72 but thermostat is on!

Oliviah by Community Member
  • 719 Views
  • 3 replies
  • 0 kudos

Nest subscription cancel

After over a year has anyone gotten the subscription issue resolved? And why on earth is there not a cancellation option? Even more ridiculous is the subscription cancellation option is as absent as the “customer service” section. I have a subscripti...

kerri12 by Community Member
  • 2935 Views
  • 7 replies
  • 1 kudos

Nest Aware Subscription to Google Home App

Will the Nest Aware feature that streams 24/7 video footage with Subscription be transferred to the Google Home App?Will subscribers still have 60 days of storage for video clips?Will the Google Home App allow you to create custom videos once all cam...

CABBY by Community Member
  • 887 Views
  • 3 replies
  • 0 kudos

Google Nest Hub

I have a Google Nest Hub 2nd generation and need to delete my old network and add a new one. How in the heck do I do that? I can't find internet setting anywhere. Thanks!

ConnieC by Community Member
  • 435 Views
  • 1 replies
  • 0 kudos

Added additional Nest cam

We added an additional Nest Cam today to our existing four Nest cams. I now find out I cannot get Nest Aware on the new camera unless I migrate to Google which I do NOT want to do. Is there any way around this? I should not be forced to do something ...

Tori39 by Community Member
  • 2562 Views
  • 13 replies
  • 0 kudos

All six our cameras are Dropcam? Now what! $$$

Our subscription will renew soon, and I'm in the process of deciding to go to another service provider. Is there any trade-in deal for our current cameras?

Fa2 by Community Member
  • 1275 Views
  • 7 replies
  • 0 kudos
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