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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 27996 Views
  • 186 replies
  • 45 kudos

Camera turns off when doorbell is pushed

My camera turns off every time someone pushes the doorbell button works all the time except when the doorbell is pushed and then it turns off and comes back on after the person has already left I have a nest doorbell cam it's wired in and it only sta...

NestAware Camera 2-Part Verification

I have nine Nest cameras. When I get a notification by email that there was motion detected, I try to log on by computer to see what is happening. However, I'm not allowed to bring my phone into work. So sending me a 2-part verification code to my ph...

praycer by • Community Member
  • 617 Views
  • 13 replies
  • 0 kudos

Resolved! No way to stop double billing for NEST

I am currently being billed for 1st generation NEST for the year and billed monthly for NEST Aware. My account is stuck in Migration since last September and I am unable to get in and cancel anything. I have reported this several times to Google Nest...

SJC_Don by • Community Member
  • 1561 Views
  • 7 replies
  • 3 kudos

Resolved! Adding new Credit card

Need to add new credit and delete compromised credit card  

Dickavery by • Community Member
  • 3933 Views
  • 6 replies
  • 3 kudos

Cannot add Nest aware to new home

We have had Nest Aware at our home and at our cottage for 4+ years. We purchased a home in Florida and added cameras and a new location, but cannot subscribe to nest aware. I have tried adding through the Nest app and through the google store. Help

Jlb41 by • Community Member
  • 356 Views
  • 4 replies
  • 0 kudos

Bedroom camera

Can I use my nest hub in my bedroom even if the service home monitoring was uninstalled?

Denise10 by • Community Member
  • 422 Views
  • 4 replies
  • 1 kudos

Update on Google Home Character Alarm Issue

I have gotten an update on the character alarm issue. Apparently something happened in the last update with Google home and they are working to get it fixed now. We should receive an update within the next week and hopefully it will be fixed.

Google Home Mini Character Alarm Features Aren’t Working

I’m not sure if I on the right forum to ask this, but I might as well give it a shot.I’ve been using the character alarm feature on my google home mini (2nd gen) ever since I’ve learned about it. I would always ask my google to set an alarm for 7:30 ...

History of Heating

The heating history on the NEST App only goes back 10 days. How can I get the history in the past month?

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