I am reaching out because I was charged for nest aware. I canceled my subscription and would like a refund. I payed for it last year and didn’t want to pay for it this year because i do not want the service. I find it unfair that i was charged for another year even after my cancellation. I was not informed that there was a price increase one of the many reason why I don’t want the service anymore.
I'm sorry to hear about your experience on your Nest Aware. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.
Chiming in — I received your form. I'll hand it over to our team. Please keep an eye on your inbox or messages as they will get in touch with you soon.
I'm sorry that it's taking too long. We don't have a specific time to give, but I'll make a follow-up on this. They'll get in touch with you once they're done reviewing your case. No worries, if you have questions in mind, just let me know.
