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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 28071 Views
  • 186 replies
  • 45 kudos

Google Home Mini Character Alarm Features Aren’t Working

I’m not sure if I on the right forum to ask this, but I might as well give it a shot.I’ve been using the character alarm feature on my google home mini (2nd gen) ever since I’ve learned about it. I would always ask my google to set an alarm for 7:30 ...

History of Heating

The heating history on the NEST App only goes back 10 days. How can I get the history in the past month?

When will Google fix all the issues with Nest products?

Does anyone know if Google will ever fix the many issues that plague Nest products? Most of these seem software issues. New Google Nest cameras incompatible with older Nest cameras (Google Home app and Nest app required)Nest protect fire and carbon m...

taas by Community Member
  • 476 Views
  • 3 replies
  • 1 kudos

home.nest.com unavailable for a long time

Anyone got an explanation for this?At times, home.nest.com will not login on a computer for a week or more. The site remains blue with a white house being circled endlessly but doesn't logon. Nothing will change that. Not erasing the browser's full h...

taas by Community Member
  • 533 Views
  • 5 replies
  • 0 kudos

How do I call customer service?

I would advise no one to buy the Nest thermostat. So not user friendly, customer service is non existent. Garbage.

Dead Nest Heat Link

My Nest heat link has died. Bought in October 2000 from Amazon. I see there is a wider issue here. How do I get a replacement fitted?

JonneyM by Community Member
  • 395 Views
  • 5 replies
  • 0 kudos

Payment method

Hello, i add a new car payment method. In my subscriptions, I select the new card but we don’t have button to save the information. if I return in my account, it’s always the old card in my subscriptions. I turn in round. thank you for you help

Phase8 by Community Member
  • 327 Views
  • 4 replies
  • 0 kudos

Nest aware camera

I have paid for my camera to save all video for 60 days, but it dosent?

Keld by Community Member
  • 318 Views
  • 4 replies
  • 0 kudos

Internet keep disconnecting on Samsung TV via Google Nest Wifi

Hi members,I am using Google Nest Wifi router with 2 points. DHCP is configured on Google Nest Wifi router. All home devices are connected without issue expect my Samsung TV which keep disconnecting. I have tried wired and wireless methods on the TV ...

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