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Refund for Subscription

Lindzey824
Community Member

I got rid of my cameras and I just realized I was billed on the last CC statement for the entire year in advance. I would like a pro-rated refund for cancelling not continue to use a service I don’t have. They make it very hard to find where to call to get that refund. 

1 REPLY 1

David_K
Diamond Product Expert
Diamond Product Expert

Hi @Lindzey824 
To protect your privacy, we're unable to help with account and billing issues in this public community. To get the best support with that, here is how to contact the Google Nest support team directly.

  1. Go to Contact Us - Google Nest Help
  2. Select an appropriate product or category, type a brief description of the issue, then click Next.
  3. Click Other, then click Next step.
  4. In the Resources section, click Next step.
  5. Choose to get a phone call, call or chat with the team, depending on availability in your country.