Set up sound detection on my Google assistant hub

[Tlyons]

Supposedly, I can set up sound detection for smoke alarms and breaking glass on my Google assistant hooked in with my nest doorbell. However, when I tap on settings and then nest aware, I get a message that no compatible devices are listed. I already attached the nest doorbell to the Google assistant and can find it in the app. Also when clicking on it, I can go to the camera on my Google assistant and turn it on or off, too. So it seems like a “compatible device“ is already there; my Google assistant display camera turns on and off with the Nest app. Any thoughts on how to get this to work?

[SteveT1]

Hi there,

Thanks for reaching out. Let's take a closer look into this. 

What type of Google Nest speaker or display(Google Home Mini, Google Nest Hub, etc.) are you using? You can also check this article to see the Requirements to use sound detection to learn more.

Best,

Steve

[Tlyons]

Steve,

Thanks for replying. I'm now back to try this again. I have the Nest Hub Max and Nest (wired) doorbell and a nest aware subscription. I clicked on the linked you embedded which showed me, again, how to set it up. I'm still in the same place: Settings>Nest Aware> "no compatible devices." I'm usually pretty savvy about this stuff and find myself helping others set things up, but I must be missing something small, I think (I hope). I'd like it to be on the likes of "did you plug it in, duh" haha. Any help is appreciated. Thanks!

[SteveT1]

Hey there,

Just checking in. Please let us know if you have any other questions or concerns.

Best,
Steve

[Tlyons]

Just making sure you got this.

Steve,

Thanks for replying. I'm now back to try this again. I have the Nest Hub Max and Nest (wired) doorbell and a nest aware subscription. I clicked on the linked you embedded which showed me, again, how to set it up. I'm still in the same place: Settings>Nest Aware> "no compatible devices." I'm usually pretty savvy about this stuff and find myself helping others set things up, but I must be missing something small, I think (I hope). I'd like it to be on the likes of "did you plug it in, duh" haha. Any help is appreciated. Thanks!

[Jake]

Hey Tlyons,

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having trouble with the sound detection from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Tlyons]

Still does not work. I click on nest aware, then sound detection and all that is there is a description of what it does, nothing more. At least it doesn’t say “no compatible devices,” but there still is nothing to choose. 

[Jake]

Hey Tlyons,

Sorry again for the late reply, and the trouble you are running into with the device. Do you mind me asking what troubleshooting steps you have already tried to resolve the issue? Please let me know, as I would be happy to review and assist you further.

Best regards,

Jake

[Jake]

Hey Tlyons,

I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Jake]

Hey Tlyons,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

[Jake]

Hey Tlyons,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake