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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 61952 Views
  • 186 replies
  • 57 kudos

No daily videos with no subscription

Do you need nest aware in order to get videos. My video stopped and I’m wondering if I need to have a subscription

jglick72 by • Community Member
  • 674 Views
  • 2 replies
  • 0 kudos

Resolved! I can't log into my nest account

I have not migrated, but now find my doorbell does not work as I can't sign in anymore. If I request a password change it sends me the link but when I try to change it it says there is an error. I know my password why will it not let me sign in on an...

Nivlact by • Community Member
  • 22556 Views
  • 59 replies
  • 6 kudos

Paid subscription but not showing its active

So I paid for the year of nest aware. Not getting any playbacks, only screenshots. When I look at subscription status it says “trial has expired” but nothing of current subscription?

Sparky232 by • Community Member
  • 827 Views
  • 3 replies
  • 2 kudos

WTF????? CAN ANYONE HELP? My CONVO WITH NEST!!!!:

You’re connected with agent Kermit.3:48 PMKHi! Welcome to nest_secure support. My name is Kermit. For future reference, your case ID is 9-7448000034593. How are you today?Kermit · 3:48 PMTo message right now I am using a computer that is shared with ...

Nest aware subscription

Had no problem when I had 1 outdoor camera bought as a nest camera 2 years ago, subscribed to nest aware with a few clicks on the nest app and was happy to have video saved 24/7 however I bought 5 more cameras and it wasn’t until I tried to set them ...

S1x by • Community Member
  • 1747 Views
  • 9 replies
  • 1 kudos

Nest aware subscription

Trying all day to cancel free subscription nest aware. Tried everything. Desperate

Holdenwv by • Community Member
  • 697 Views
  • 2 replies
  • 0 kudos

Resolved! Push alerts & other Nest App functionality

Added new floodlight cam and in doing so inadvertently switched 2 existing cams to Google Home. Didn’t mind seeing all footage in one place, but I stopped getting push alerts, ability to configure activity zones, and ability to control how much video...

unlink ADT from nest

ADT took over the Nest account and after canceled service we're not able to have Nest back to our google. Called for hours, 30-40 minutes wait each time and they keep transferring and transferring from florida to tennesee to phillipines to dominico r...

Anonymous by • Not applicable
  • 853 Views
  • 2 replies
  • 0 kudos
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