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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 71814 Views
  • 186 replies
  • 57 kudos

Subscription

I have got nest cameras but I can not download more than three hours of recording

PoshWash1 by • Community Member
  • 484 Views
  • 2 replies
  • 0 kudos

Unable to Sign in on Nest App

As per the title. I am unable to sign in to the Nest app since 3 days ago.The problem happens on:iOSOn the latest version of OS and Nest. The phone was restarted multiple times and is otherwise logged in correctly on the right gmail account. Try to "...

My Nest Aware Subscription Disappeared

I received an email about getting a Nest Aware subscription, but when I went into my Nest account I already had one and it was on auto renew. Suddenly, this morning (9/24/23) my subscription disappeared. When i go in to look at it/renew it/or get a n...

Ramiamaro by • Community Member
  • 2083 Views
  • 15 replies
  • 1 kudos

Cancelled without notice

I was so happy with my Nest cameras (9) and display, until now. I had one camera go bad, I called, and eventually it was replaced, and everything was good again. Today, my subscription was cancelled without notice and my history was deleted because, ...

jdfotos by • Community Member
  • 715 Views
  • 1 replies
  • 0 kudos

Stop Nest Aware prompt to resubscribe

Nearly every. Single. Time, that I open the Nest app I get interrupted with what I'm doing with a full screen prompt telling me that my Nest Aware subscription has expired and that I need to renew. I only used the free trial, and this was YEARS ago. ...

ceebee_eh by • Community Member
  • 423 Views
  • 0 replies
  • 1 kudos

First Gen Nest Aware subscription cancellation issues

I have read many stories about this problem, and I wanted to see if this was a way to find a solution. I have been subscribed to first gen Nest Aware for several years. Recently, I moved to a new home and my camera coverage is now provided through my...

toddman1 by • Community Member
  • 785 Views
  • 2 replies
  • 0 kudos

Dead indoor camera

My camera is completely dead, no lights will turn on when plugged in, it stopped connecting all together on Bluetooth and WiFi before it died completely...

Karmuhh by • Community Member
  • 723 Views
  • 2 replies
  • 0 kudos

Nest Aware - no compatible devices

I recently bought a 2nd gen (wired) nest doorbell because I subscribe to nest aware but was unable to use features because I had a Nest hello doorbell.Now that I own and have installed my 2nd gen nest doorbell, the nest home app shows “no compatible ...

MZeebs by • Community Member
  • 1690 Views
  • 6 replies
  • 0 kudos

How to make a complaint?

Hello Please can someone help me with how to make a formal complaint? Nest has provided me with THE WORST service I have ever recieved and I want to speak to someone who can atleast bother themselves to pretend they care about me and my young family ...

Sammy1092 by • Community Member
  • 813 Views
  • 2 replies
  • 2 kudos
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