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Set up of my 30 video review

Mickhead1
Community Member

I set up my 2 Nest outside magnet cameras.  The cameras work wel.  I paid $80.00. For the 30 day video retain.  I am not getting any video history.  

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@Mickhead1 

If you use the instructions below, you should be able to access any events your cameras detected and recorded in the last 30 days (but NOT before the date when you purchased your subscription):

https://support.google.com/googlenest/answer/10904254

EmersonB
Community Specialist
Community Specialist

Hi everyone,

 

@Mickhead1, thanks for reaching out here in the Community. How's it going? Were you able to check your recorded events? 

 

Give these steps a try:

 

Here’s how to access your Nest Camera’s video history:

  1. Open the Google Home app Google Home app.
  2. Tap Favorites or Devices .
  3. Select your Nest Camera.
  4. You can view video history under your Nest Camera’s live view, as either a timeline or list of events. To switch between views, tap Timeline Slightline button or Events list Event history button.
     

Video history controls

  • Slide your finger up or down on the timeline or events list to scrub through your Nest Camera's video history.
  • Tap an event to play the recorded video. To switch back to the live feed, tap Live .
  • To skip from one event to the previous or next one in the timeline view, tap Forward o

 

Let us know how it goes.

 

I appreciate the help, MplsCustomer.

 

Regards,

Emerson