For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.
I've had the basic subscription of $50 a year for 4 years. That was
fine, I didn't need more than a few days video history (5 or 7 days,
don't recall). I was "upgraded" to the new $80 a year plan last month
and just realized I no longer have any vide...
Google will tell you you cannot do this, but you can. Just add a
different account to your old home structure as manager, then remove the
home from your account that your nest aware subscription is associated
with. The subscription will then become a...
So when you try to give access to your Nest equipment to ADT+ Google
slides this fine print at the bottom!! Hundreds of dollars down the
drain!This is unacceptable!! Unsupported devices: Google Nest Cam IQ
Indoor, Google Nest Cam Indoor, Google Nest ...
I cancelled my subscription last May, as I had moved. 2 weeks ago, I was
billed $150 for an annual subscription. I promptly found a number and
called to get a refund. I spoke with someone who let me know my request
would be reviewed and they would em...
I "upgraded" to Plus recently and can't say I'm happy with it. I stopped
receiving notifications shortly after upgrading and had to reinstall the
home app. Now I am and to get notifications but the video isn't showing
up. I thought the 24/7 history w...
I had to migrate to Google Nest from the original Nest as I began to
have issues and was told the only way to resolve the issues was to
migrate. This required me to use a gmail email. My old account was under
another email. Had to call for help and t...
This has been the most frustrating 2 weeks of my life. I am a faithful
nest aware subscriber for over a year. I’ve never had a problem with my
subscription until THIS MONTH. My mom is a member of the household that
manages our doorbell camera. She pa...
