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Your customer service is terrible. Please forward this to your
management team for improvement.Chat transcript for case:
3-2304000035951Jan 5, 3:06 PM (Pacific Time)3:06:49 PM Mary: Mary joined
the conversation3:06:50 PM Ro: Ro joined the conversatio...
Why can we not limit home devices from other household members? Specific
devices like my bedroom camera shouldnt be.accessable by my parents
while we all should have access to the backyard camera
Recently got a Google Nest Doorbell (battery) however I can't access the
Nets Aware functionality from Google Home app. Tried adding it to the
Nest app but tells me to go to the Home app.
I was double billed for my Nest Aware subscription for several months in
the first half of 2023, and it took quite a while for it to be resolved
and refunded; and Google deleted all my history (footage and familiar
faces) during the process, which wa...
Hard to describe what features you are having an issue with when you
cant even get in. No idea what happened with google last night. I was on
my laptops all day yesterday going in my nest app. Today wants 2 factor
sending numbers to my phone. Nothing...
today I received a notice from you guys telling me that I have to pay
for their awareness so I look into my profile and I see the Rodriguez in
the the Rodriguez Home. my cameras, main Google nest thermostat and
everything else is on the Rodriguez hom...
Notifications from the nest app on my android phone seems to have
changed to Spaceline which is a "samsung brand notification". All other
apps are using the "sweet" notification tone which is indicated in the
Notification Sound setting under Sounds a...
