04-11-2024 03:50 AM
Some dropcam pro still working after April 8, 2024. Some are not functioning.
what’s the status to get these cameras replaced?
Answered! Go to the Recommended Answer.
04-11-2024 08:44 AM
If you had active Dropcams on a Nest Aware subscription when Google Nest made its announcement a year ago (https://www.googlenestcommunity.com/t5/Blog/An-update-for-our-Nest-Secure-Dropcam-and-Works-with-Nes...), you should have received an email in April 2023 with a camera replacement offer.
You could try contacting Support:
1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.
04-11-2024 08:44 AM
If you had active Dropcams on a Nest Aware subscription when Google Nest made its announcement a year ago (https://www.googlenestcommunity.com/t5/Blog/An-update-for-our-Nest-Secure-Dropcam-and-Works-with-Nes...), you should have received an email in April 2023 with a camera replacement offer.
You could try contacting Support:
1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.