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[Cloudkicker63]

Check my account please I paid it’s not working 

[Cathal_S]

Hi there,

This is a community forum supported by other users and community specialist's. To contact a Google representative please use the link below.

Get help:

https://support.google.com/googlenest/gethelp 

[Cloudkicker63]

I paid for a subscription and my camera are still not working I paid around 250 for more data and they are not working right please help

[Lance_L]

Hi Cloudkicker63, 

I’m sorry for the delay. Thanks for posting in our Community — let's get this sorted out.

When you say the Nest camera isn’t working, do you mean that:

• The camera is not recording video.
• The camera is not turning on.
• The camera is offline.

Keep me posted so I can take a look further.

Best,

Lance

[EmersonB]

Hello everybody,

@Cloudkicker63, we wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

I appreciate the help, Cathal_S and Lance.

Regards, 

Emerson

[EdmondB]

Hey there,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Best,
Edmond