If you go and sign in to Home Nest homepage (https://home.nest.com/). You will see a button at the top right with an initial on it
There is a drop down menu arrow to the immediate left of it
Click that and it will show your accounts in the name of Home, Living Room, and other rooms etc.
I had two. A "Living Room" and a "Home"
I had subscribed to the "Home", yet somehow got a free month trial on the "Living Room" account
I had to delete the "Living Room" and then re-scan the camera to the "Home"
To do this I clicked on my Blue Initial at the top right.
Under the Drop menu click Settings
Then click "Home Info" and scroll to the bottom of the page
Under "Living Room" at the bottom in red was "Remove Camera".
Which I did, and then re-scanned the camera under the "Home" setting.
Hope this helps
Thanks for visiting the Community. Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.
We hope you were able to get the help you need, but if you're still having trouble, please feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!