10-29-2022 01:31 AM
I have had my account stopped due to non payment. I had no warning that I can see. Under case no 2-3391000032890 last year we thought we had sent up an automatic subscription renewal agreement. So why has this happened?
10-29-2022 10:37 AM
You could try using the "Contact us" link under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."
11-01-2022 04:24 PM
Hi folks,
Checking in — were you able to speak to our Nest Aware Care Premier team? If so, how did it go?
I appreciate your help here, MplsCustomer.
Thanks,
JT
11-04-2022 07:11 PM
Hey there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
I appreciate the help, JT.
Thanks,
Archie
11-05-2022 07:52 PM
Hi there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks for chiming in, Archie.
Best,
JT