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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Nest camera not storing event history

I have a nest aware subscription however when I go to my google home app, I am only seeing event history from last couple hours. Nothing is showing up from yesterday or before, I have the subscription so that I can access event history. What am I pay...

Kpbennett by • Community Member
  • 1355 Views
  • 4 replies
  • 0 kudos

Lost Nest Aware subscription

I deleted my nest home due to security issues. I was able to restart my devices after resetting all of them and they are back in my account but my nest aware subscription is gone. I want to reestablish my nest aware account with my devices. Ihave a s...

JimPi by • Community Member
  • 2567 Views
  • 3 replies
  • 0 kudos

just got a Google nest doorbell.

We have a flag on the front door that, when it moves, it sends a motion sound. When someone's at the door and rings the doorbell, it sends the same sound as when it detects an object. My question is can i have one sound for motion and another differe...

Miami by • Community Member
  • 691 Views
  • 1 replies
  • 0 kudos

Resolved! Nest refusing to override eco for heat.

For 4 years my nest has been responding every time I turn on the heat manually with my telephone. Suddenly it tells me the heat won't come on for 45 minutes and it seems to be some kind of energy control thing working. I have Eco turned off. If I tur...

Db23 by • Community Member
  • 1213 Views
  • 3 replies
  • 0 kudos

Nest Aware not activated since paying

I am still seeing the old Nest doorbell 3 hours of activity. None of the motion activity will play. Started Nest Aware 24 hours ago which should give me 30 days of video history that can be played back. I updated the Nest app on my phone already. Sho...

CW2023 by • Community Member
  • 1370 Views
  • 4 replies
  • 0 kudos

Cancel Nest Aware with ADT

I saw a post on here talking about Nest Aware with ADT, and trying to cancel the ADT managed subscription to resume Google self management of Nest Aware or Nest Aware Plus.I just had the same situation. I was trying to integrate my ADT account with G...

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