Unable to cancel Nest Aware 2nd Gen subscription

[Alex221]

I don't see Nest Aware subscription in my Google Store account, but I see a box giving a description of Nest Aware and a link to learn more. The link takes me to a generic page, but there is no option anywhere to cancel the subscription.

What can I do to cancel the subscription?

[MplsCustomer]

@Alex221 

Your Nest Aware subscription should show on this page, and if you click on your subscription, you should have an option to cancel the subscription. You have to be logged into the same Google Account that you use for Google Nest.

https://store.google.com/subscriptions

If you can't access your subscription, you could try the "Contact Us" link under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159

[Lance_L]

Hey all,

@Alex221, thanks for reaching out to the Community. I’d like to check if you still need help with the Nest Aware subscription. Have you had any chance to try MplsCustomer’s suggestion above? If yes, how was it?

Feel free to reach out if you have additional questions.

I appreciate your help, MplsCustomer.

Best,

Lance