09-27-2021 06:36 AM
Since updating my phone, I can no longer access my camera and thermostat on the app. Help!
10-01-2021 09:12 AM
Hey there Joanie920,
So sorry to hear about the issues with accessing your camera and thermostat within the app, I'm sure that is frustrating, but I'm happy to look into this for you.
Would you mind answering a few questions for me?
I look forward to hearing from you.
Best regards,
Garrett DS
10-04-2021 11:00 AM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
10-04-2021 11:02 AM
Hi, it is working now. Thanks!
10-04-2021 11:09 AM
Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.
Have a great day.
Garrett DS