Video History

[christinaptrsn]

I have had nest for over a year and have paid the extra money a month to keep my history and I had no idea my card exp at the end of Oct and now I cant access anything from prior months and I need to for court???

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[James]

Hey Christina,

We're really sorry to hear that your card expired. Were you able to find a solution? If not, please let us know. We're here to help. If you're all good, then we'll go ahead and close this thread in another day or so.

Thank you,

James

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.