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Subscriptions and Services

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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One time refund

I ordered a yearly subscription of Nestor wear. Before that, I had selected the eight dollar a month Subscription. Both subscriptions were taken out of my account. I was wondering to get a credit for the one month eight dollar charge please

CCRIB by • Community Member
  • 907 Views
  • 2 replies
  • 0 kudos

Renew subscription

I have Nest camera and I used to be able to see 10 days worth of footage. I no longer see that in every day it races I don’t understand what happened at my subscription expired can you please help me so I can get that back

Nest Aware Subscription issues

I’m receiving emails from Google Nest saying that my subscription is about to end as of 5/25/2025. My account states that’s it’s not even due till late June 2025?

Resolved! Subscription options

We had an incident at our home and could only pull of a recording our Backyard battery camera and looks like the history only held for 3 hours so we can no longer get a recording of it. What are the current recording options for our cameras, batter a...

olsonkj by • Community Member
  • 2946 Views
  • 3 replies
  • 1 kudos

Nest Aware cancelation

Can you please cancel and refund the $150 charge made to my credit card on 4.19.25. I cancelled this thru the home app last year yet I am still being charged for this.

Nattles by • Community Member
  • 582 Views
  • 1 replies
  • 0 kudos

Refund for cancelling nest subscription

Please REFUND FOR CANCELLING SUBSCRIPTION for nest aware effective today 4/23/25. Your company automatically charged me today. Please reverse $86.96 charge. Living expenses are high and I can’t afford this service anymore. Thank you for your help.

Mayhew by • Community Member
  • 672 Views
  • 1 replies
  • 1 kudos

Nest Aware/Doorbell cameras/Annual cloud service

I have tried several different ways to connect or speak to someone within Nest Aware or Google Customer Service, but there are disconnected phone numbers. The drop-down menus do not give the proper choices, nor is there an option to speak to someone....

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