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Viewing doorbell history

MichaelCassidy
Community Member

My history is not even one day; it starts at 9:40 am it’s now 12:42pm. 

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@MichaelCassidy 


Do you have a Nest Aware or Nest Aware Plus subscription? If you do NOT have a subscription, then with the newer cameras and doorbells you get event video history for the most recent 3 hours, and with the older cameras and doorbells you get photo snapshots of activity for the most recent 3 hours.

https://support.google.com/googlenest/answer/9681538

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hello there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Best,

Juni

janthadeus
Community Specialist
Community Specialist

Hi folks,
 

Checking in — I just wanted to make sure if you’ve seen MplsCustomer’s response. Let me know if you have further questions or concerns.

 

I appreciate your help, MplsCustomer.

 

Thanks,

JT