What happened if we dont migrate to Google

[Maslam]

hello,

May i know what happened to our existing Nest Home app, if we do not migrate to Google app.

Thanks

[MplsCustomer]

@Maslam 

Eventually, I think Google Nest is going to phase out the Google Nest app, but I think it will take awhile yet (like maybe another year??  More??  Who knows.). They are just now getting ready to let customers move their 1st gen indoor cameras from the Google Nest app to the Google Home app on a trial basis (https://www.googlenestcommunity.com/t5/Blog/Nest-Cam-Indoor-1st-gen-expanded-support-rolling-out-in-...).

Google Nest has been trying to get us to migrate since 2019 or 2020, so they have NOT been rushing us.

If you migrate your Nest Account to a Google Account, you will still be able to use the Google Nest app and the home.nest.com website for your older cameras and doorbells. We've been doing so since we migrated in 2021.

And since we have multiple cameras and doorbells, the Nest Aware Plus subscription, even with the latest price increase, is still cheaper than the 1st gen Nest Aware subscriptions.

[Maslam]

Thanks, but they  dont have any more 30days 24/7 history option, I am right?

[MplsCustomer]

@Maslam 

You are right. "As of July 13, 2023, Google will no longer sell new subscriptions of 1st gen Nest Aware. Any 1st gen subscriptions that you currently have will continue to renew." (https://support.google.com/googlenest/answer/9233159).

The 1st gen Nest Aware subscriptions were for 5, 10, or 30 days of 24/7 video history.

The newer subscriptions (since 2019) are the "Nest Aware" subscription (for 30 days of EVENT video history) and the "Nest Aware Plus" subscription (for 10 days of 24/7 video history and 60 days of EVENT video history).

This page explains what you get for each subscription:

https://support.google.com/googlenest/answer/9681538

For us, with multiple cameras and doorbells, the "Nest Aware Plus" subscription costs less than if we had kept 1st gen subscriptions on those cameras and doorbells--and we now have two 2nd gen cameras. If you have fewer than three cameras, it's not such a good deal.

[EdmondB]

Hello Maslam, 

I just wanted to jump in real fast to see if you saw MplsCustomer’s latest reply and to see if you still needed some help on this. Just let us know and we'll be happy to continue helping.

Thanks for the help, @MplsCustomer.

Best,
Edmond

[EdmondB]

Hello Maslam,

I'd like to jump in here and check if you've seen MplsCustomer's response. Let us know if you need more help by replying to this thread.

Thanks for the input, @MplsCustomer.

Best,
Edmond

[CROD99]

We only have the Nest Thermostat - what will happen if we don't migrate by 9.29.23?

[MplsCustomer]

@CROD99 

Why do you think you need to migrate by Sept. 29? The only thing changing on Sept. 29 is that Google Nest is discontinuing support of "Works with Nest", which let you connect smart home devices from other manufacturers to your Google Nest "home":

https://www.googlenestcommunity.com/t5/Blog/An-update-for-our-Nest-Secure-Dropcam-and-Works-with-Nes...

[CROD99]

Ok, thank you for the clarification. I wasn't sure what it meant and I am happy to hear that there is nothing I need to do.

[EdmondB]

Hello CROD99, 

We're glad to hear that we were able to answer your questions about the Works with Nest. Please let us know if you have any additional questions.

I appreciate the help, @MplsCustomer.

Regards,
Edmond