**bleep**Them and Their Products!

[CurtInTexas]

If this is the best support they can provide, I’m done buying their bull**bleep**!  Maybe we should all stop buying and paying for it and it will send a message!

[Markjosephp]

Hello CurtInTexas,

I'm sorry you have to experience this, and we hope you can have a better time. We'd like to investigate this further and try to make things right.

Do you have any support IDs or references we can check?

I'll look forward to your response.

Regards,
Mark

[Markjosephp]

Hi there,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Mark

[Markjosephp]

Hi CurtInTexas,

I'm checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before we close this thread in 24 hours. 

Thanks,

Mark