google home wont connect to bulb

[Lantern]

Hi im new to this but my google home is having an issue connecting to my BAPP, an LED light that i have connected to smart life, smart life gets feedback from BAPP but google doesnt seem to register it as online at all.

[Azarco]

Hey Lantern,

Thanks for reaching out — let me help you out.

Did you successfully link your Smart Life account to the Google Home app? Have you tried reinstalling your apps. Try rebooting your devices, speaker and router to refresh the connection. Make sure your devices are connected to the same network and set up on the same home structure.

Let us know how it goes.
 

Regards,

Alex

[Azarco]

Hello there,

Checking back in to see if the troubleshooting shared above helps. Let us know by updating this thread and the Community will be happy to lend a hand.

Best,

Alex

[Princesss]

Hi Lantern,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess