04-23-2023 10:26 AM
I want to renew my nest outdoor cameras but I don't want to migrate to Google.
I found a link to renew without migrating, but when I get there It wants me to migrate to Google.
Please help
04-29-2023 07:29 AM
Hello Limmegd,
Thanks for reaching out here in the Community. If you have the 1st gen of Nest Aware and your account is not yet migrated, you should be able to migrate it with the Nest app or through this link. If your app or the system asks you to migrate, that means you're trying to subscribe to the 2nd gen Nest Aware. Looking forward to your response.
Regards,
Emerson
05-02-2023 03:58 PM
Hey there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
I appreciate your help, Limmegd.
Thanks,
JT
05-03-2023 06:21 PM
Hi there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Best,
JT