Same issue but with Google nest hub (2nd Gen). Can't even read the specs of the adaptor so I can order a generic replacement.
Despite being on the frontline of innovation, these arbitrary decisions (sorry we can't replace or sell the power cable!) are very frustrating. If we wanted a company that restricts how we use - and fix - our devices, we would've gone to Apple. 😕
Google behemouths answer to this is "we do not provide support if outside of warranty period". So basically they won't supply a 0.05cent connector wire to loyal purchasers of a $149 item. Pretty lame. I'm done buying anything google unless they rectify this. At the very least they could allow 3rd party knock offs to provide a wire.
I actually have purchased this a month ago. Still got the receipt. The home Depot says bring the whole device with the wire and get a new one.
It's ridiculous that I'm trying to be responsible and ask for just the wire not waste a whole unit because of a defective cable.
I ended up returning it and buying the large echo show. It's for my mom to see pictures so it doesn't matter the difference between Alexa or the unnamed Google person.