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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 2123 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 125683 Views
  • 243 replies
  • 11 kudos

Resolved! Yellow pulsing ring at bedtime despite disabling Nightly Promise

When we turn off the lights our Nest Protect v2 (hardwired) pulses its yellow ring for 5 seconds or so, despite me disabling Nightly Promise in the app for all the units in our house. There is no voice or app notification indicating anything is wrong...

After a Fire

HI there, Do you dispose of the Nest Protect devices after a fire?Unfortunately I had a house fire last year, not too bad and everyone is ok. I disposed/recycled them after reading (can't find where now) that they could not be used after positively d...

Sarjun by • Community Member
  • 596 Views
  • 1 replies
  • 0 kudos

Nest Protect Feature Request - Additional Spoken Location Names

Please please please can you add more spoken location names to the ones currently available for the nest protect. The name I personally need most is ‘Utility’ but the closest option I have selected is ‘cellar’. Why on earth can’t the units say custom...

London_al by • Community Member
  • 392 Views
  • 1 replies
  • 0 kudos

Nest Protect Batteries

My Protect said the batteries were low. I replaced with new Energizer lithium batteries and about a day later it says the new batteries need to be replaced. Super annoying.

hearneha by • Community Member
  • 641 Views
  • 2 replies
  • 0 kudos

Resolved! Update on Heads Up Functionality?

Hello, I have posted in 2 other conversations about the Gen 2 Heads Up not functioning. I have done all the resets, chatted with online support and over the phone. I have an Android my wife has an iPhone. Wifi is connected, all the usual things have ...

Apollo606 by • Community Member
  • 798 Views
  • 1 replies
  • 1 kudos

Protects stuck in "battery replacement" warning mode.

I have 6 battery powered 2nd Gen Nest Protect. These have always worked perfectly.Recently I got a bettery warning for one of them. This was shown by a warning in the app, plus when the lights were turned off in any room with a Protect in it, it flas...

Nuuki by • Community Member
  • 2142 Views
  • 3 replies
  • 0 kudos

Missplaced Google Nest protect 2nd gen wired harness

Any idea on how to replace my google nest protect gen2 wired harness? We moved and forget to get the pig tail that plugs into the protect. So I have a plat, the nest protect, but no harness...

jeffp1970 by • Community Member
  • 938 Views
  • 4 replies
  • 0 kudos

Nest protect

Help! I had painting done and my nest protect went off saying smoke was detected. I pushed the button but now it’s yellow flashing and every 5 minutes it’s announced that smoke has been detected. How do I get the green light back?

Crred96 by • Community Member
  • 909 Views
  • 3 replies
  • 0 kudos

Nest Protect not sending phone notification!

Just bought six of these Nest protects after being marketed the benefit of getting phone alerts and getting notification before full alarm. Purchased 1/8/24 direct from Google store now this morning 2/6/24 (not even a month!) can confirm NO ALERT REC...

Ktnova by • Community Member
  • 4764 Views
  • 24 replies
  • 2 kudos
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