Batteries Draining Rapidly in Nest Protect

[Dougm51]

My Nest Protect worked fine for a few years now I constantly get a “Low Battery” warning.  I have replaced with Energizer L81 Lithium as required and it only work for a less than a day then the warning is displayed. 
There have read numerous posts before posting but I have not read any that provide a solution. 
Can anyone help?

[Lance_L]

Hi Dougm51,

Thanks for reaching out to the Community. I’d be happy to help you with Nest Protect. Let’s check it out.

After Nest Protect is paired or processes a software update, Nest Protect will calibrate its sensors and battery level over the next 24 hours. Leave the original batteries in the Nest Protect for now. If the low battery alert ceases after 24 to 48 hours, it’s expected behavior.

If the issue persists, please follow the steps below:

1. Go to your Nest Protect and press the Nest button on it once. It should say, “Ready. Press to test.” 
2. Press and hold the button until it chimes and says “Version number…”.

You can also use the Nest app to get the Nest Protect’s version number.

Open the Nest app > Go to Settings > select the affected Nest Protect > tap Technical info > look for the version number.

To further assist you, please provide the Nest Protect’s software version.

Keep me posted.

All the best,

Lance

[Dougm51]

It is Version 3.5rc3

[Lance_L]

Hey Dougm51,

I gotcha. The team would like to learn more about this behavior. When you get a chance, please fill out this form that is only meant for you to use, so let me know once you’re done. We’ll have someone reach out to you via email from there.

Regards,

Lance

[Markjosephp]

Hello everyone,

I'm dropping by to make sure everything is covered here.

Thanks for looking into this, Lance.

@Dougm51, we haven’t seen your form submission come through - were you able to access it alright? Let us know if you’re running into trouble or still need our help!

Warm regards,

Mark