Battery needs to be replaced

[Vin2]

My nest protect continually says I need to replace batteries. I have replaced them twice but the message comes back within two hours.  Do I have a faulty nest? 

[Lamendez]

Hello, Vin2

Are you using what brand for the batteries?

Google recommends the Energizer ones:

"

Nest Protect (battery powered) uses 6 Energizer Ultimate Lithium AA (L91) batteries as its sole power source. Nest Protect (wired) uses 3 Energizer Ultimate Lithium AA (L91) batteries as backup if your household power goes out."

[EdwardT]

Hey folks,

@Lamendez, thanks for the help!

@Vin2, thnaks for reaching out. Like what Lamendez mentioned, the Nest Protect requires Energizer Ultimate Lithium AA (L91) batteries. You can click on this link to learn more about this.

Thanks,

Edward

[EdwardT]

Hi Vin2,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi Vin2,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward