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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 4002 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 144697 Views
  • 243 replies
  • 11 kudos

Nest protect no notifications

I have 3 nest protects setup in my house, they all respond to the app sound check etc and also all have their status' however, my wife set them off today whilst i was out and i did not receive any form of notification. When i gpt back i reset them al...

Tangoe by • Community Member
  • 4316 Views
  • 24 replies
  • 1 kudos

Ceiling plate Nest Protect 2 (battery edition)

Hi,I wanted to mount my Nest Protect 2gen onto my ceiling (I only have a wall plate for this device). I do have 3 v230 powered Nest protects who came with a different mounting plate which fit onto my ceiling. Is it possible to use those same plates f...

Celar by • Community Member
  • 1149 Views
  • 4 replies
  • 0 kudos

Connecting Nest Protect to app after a network change/upgrade

Hi everyone,I couldn’t find any good help getting my nest protect devices to reconnect to my nest app after I upgraded my network/wifi (changed the name and password). While the ability to change network setting is there in the app, and the nest prot...

Catfud2 by • Community Member
  • 1530 Views
  • 5 replies
  • 0 kudos

Nest Protect: Can't Add Device

Hi,I purchased 9 new Nest Protect Gen 2s from Google, and cannot install them. I'm adding the device through the Nest app on my IOS device, and it fails on the step: Finishing up, Adding to your Nest Account. The error given is P009(0.80). I have Ver...

Failed to add Nest Protect to act. P009(0.80)

I removed Protect from my Nest app and now can't get it reconnected, following all of the troubleshooting recommendations and still nothing. Any help is appreciated

Mikellh99 by • Community Member
  • 1601 Views
  • 7 replies
  • 0 kudos

Nest protects going offline

I have nine of these things. They've worked with no issues until the past couple of months. Now seemingly random units go offline. Perhaps related is that one of my hubs will no longer verbally control my thermostat. The thermostat does show on the h...

Dobby1 by • Community Member
  • 1541 Views
  • 5 replies
  • 0 kudos

Google nest hub

I have two questions if someone can help me. Why when I give and order to my google nest hub, like "Hey google show backyard cámara" It shows on the corner as it's working on it but then just goes back to normal screen and I have to tell it a couple ...

Jhind by • Community Member
  • 1303 Views
  • 3 replies
  • 0 kudos

Nest Devices

Why would I not being able to add a Nest Protect to one "Home" within the Nest app, but be able to add it to another "Home" all on the same wifi network?

cjtucker by • Community Member
  • 1986 Views
  • 7 replies
  • 0 kudos
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