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Updates on Nest Protect and pending Scottish legislation changes
Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...
Phone won't connect to Protect to update wifi
Hi, I recently changed out my wifi router, resulting in a new signal. I've been able to reconnect all of my other Google products (thermostats and doorbell camera), but I cannot get my phone to connect to any Protect I have in my house (6 total).I'm ...
Nest Protect stuck on Emergency Mode
Please help, my nest app / nest protect is stuck on Emergency mode. I've tried clearing cache, clearing data, but it's stuck in this mode and continuously sends me notifications saying there's smoke.
I need a back plate to my smoke:CO detector
I need to replace my backplate to the nest smoke/CO detector
How to turn off path light
How to turn off path light
Google Nest Protect Generation 2 Smoke Detector Back Plate Mounting
I saw a similar thread but I see is closed for commenting, any luck with getting these mounting plates for the Smoke Detectors? I have 6 smoke detectors, 5 are hanging and 1 I had it in a drawer waiting for the next room, seems the back piece grew le...
Security Alarm won't shut off. Nest Guard (2019) is offline and cannot reset it
After calling customer service and having my case escalated to the supervisor, I was told that I will have to purchase a new system as I don't have a master code and my nest guard is offline because I didn't update my wifi after switching internet pr...
Phone notifications don't work -- help?
I recently installed 8 Nest Protect devices, am able to manage their settings from my iphone, but got no notification on my phone when our family room device was recently triggered by a tiny amount of smoke from the nearby kitchen (not even noticed b...
NT009(3) Nest Tag Error
Hello, I have a nest guard with 3 key tags. 2 work fine but one was connected to my previous roommates google account. She deleted her google home app when she moved out. I can no longer see the tag on my account (owner) and when I try to set it up, ...
Nest Protect draining Energizer Ultimate lithium batteries within weeks 🪫
I have three Nest Protect Gen 2 smoke alarms and all of them are prematurely draining Energizer Ultimate lithium batteries within two months of replacing with fresh batteries. I’m not happy with the poor performance of these units and think this prod...
Cant add a nest protect to the nest account
I have gen 2 nest protect I changed the router and after that I can not add the nest protect to the account I also bought a 2nd new one both of them won't get connected to the account google help line is use less.I have 4 nest indoor cams and a nest ...
