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Nest Protect

Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 77720 Views
  • 243 replies
  • 7 kudos

All nest smoke alarms are offline and will not connect to wifi

I have four nest smoke alarms. About a year ago, they went offline for some reason. They still work as smoke alarms but I cannot connect with them via the app. I stood 1 foot away from the device and the app just kept spinning. The modem/router was a...

scooterpdx by Community Member
  • 2006 Views
  • 4 replies
  • 3 kudos

Nest can't connect to app

I have to Nest Protect.I put one in the kitchen. The setup was successfull.The other one I placed in another room. I chose "Add another device" in the app. The app then tried to connect with the device in the kitchen, to set up the other one: However...

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broman by Community Member
  • 1169 Views
  • 10 replies
  • 0 kudos

Does Google Assistant have a command to silence the smoke alarm?

Hello, I have been considering purchasing a Nest Protest and was wondering if it has support to say specific commands to Google Assistant like "Hey Google, silence my kitchen smoke alarm." to my Goggle Nest Hub if I have my Nest account linked to Goo...

Nest doorbell

Had the doorbell now for about a month. This is a terrible design. Doorbell will not stay in its cradle and when it does it goes off by itself. How has anyone resolved this? How do I get my money back. It’s just hanging. Very frustrating.

Waltercox by Community Member
  • 494 Views
  • 4 replies
  • 0 kudos

Unable to factory reset Nest Protect

Issues that i'm facing. Unable to connect to app, displays error code P023. Unable to factory reset. Guides suggest holding down button until you hear the version number. After holding the button down for couple of seconds the Nest starts saying some...

mikkm by Community Member
  • 3614 Views
  • 12 replies
  • 7 kudos

Resolved! How to file warranty claim on Nest Protect that's 3 yrs old?

Hello,How do I file a warranty claim on a Nest Protect that's 3 years old? I bought enough to equip my house in 2019 and I have one that says that its sensor failed despite only being 3 years old (manufactured in 2018). How do I file a warranty claim...

Need a backplate

How do I get a backplate for nest protect? I need to install a nest protect but don't have the backplate.

Tacoeater by Community Member
  • 570 Views
  • 5 replies
  • 1 kudos

Resolved! Unable to add Nest Protects, P023 error

I purchased 6 Nest Protects for my mother and am only in town for a short period and available to set them up. Unfortunately, I'm unable to do so, receiving error P023 with the multiple devices I have tried to add.Wifi: Google Wifi (up to date and re...

mumblefish by Community Member
  • 5101 Views
  • 6 replies
  • 0 kudos
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