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Nest Protect

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Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 18847 Views
  • 189 replies
  • 5 kudos

Does the Gen2 Google Nest Mini support 5Ghz wifi?

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.Original Poster: Blake Williams ...

rgaila by Community Specialist
  • 163 Views
  • 0 replies
  • 0 kudos

Both of my 2nd Gen Nest Protects Reporting Smoke when there is no Smoke

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.Original Poster: Marc Regan I ha...

rgaila by Community Specialist
  • 182 Views
  • 0 replies
  • 0 kudos

Nest protect not connecting

Hi,I have 3 Nest Protects (Ground floor, first floor & loft).All have been working fine until the protect on the first floor disconnected from the WiFi and won't reconnect.I've tried resetting the router and done a factory reset of the protect bit it...

Need replacement under warranty

My battery operated nest protect has failed (failed sensor). I posted two weeks ago asking how I get a replacement as it’s within the warranty period. A guy called Ai sent me a message asking me to email some details, but I’ve heard nothing back (Cas...

Steve by Community Member
  • 11360 Views
  • 56 replies
  • 1 kudos

False Alarms in the Middle of the Night

Need help resolving these erroneous alarms. These began by waking my entire family and scaring the crap out of us only to discover it was just a false alarm. No steam, no dust or humidity issues. This unit has been functioning properly for a little o...

bcoates by Community Member
  • 397 Views
  • 3 replies
  • 0 kudos

Sensor failed on nest protect how do i claim under warranty?

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.Original Poster: Steve Brooks 30...

rgaila by Community Specialist
  • 254 Views
  • 2 replies
  • 0 kudos

Resolved! The iOS Nest App crashes while installing Protect

I already have a Nest Protect and just bought a new one (my second). The Nest app repeatedly crashes when I try to "add product". The steps are 1) click on the gear icon, 2) select Add Product, 3) scan the barcode, 4) click on Next, 5) select Basemen...

jdpindynet by Community Member
  • 2451 Views
  • 3 replies
  • 4 kudos