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Nest Protect

Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 100 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 123520 Views
  • 243 replies
  • 11 kudos

Choose between Nest and Google home app

I am a loyal Nest fan and have many devices connected. Recently bought more cameras and system will only support install to Google home app. Ok did that and excited to try new app but it won’t work with my CO2 and Smoke alarms. Is Google answer that ...

Jbots911 by Community Member
  • 1320 Views
  • 7 replies
  • 1 kudos

Nest Protect Sensor Failure

Have had Nest Protect for just under 2 years. Have taken apart and cleaned but still chirping. Local supplier said it only had a one year warranty. This is ridiculous for a product that says on it to replace 2029. What should I do?

kirihoney by Community Member
  • 1046 Views
  • 4 replies
  • 0 kudos

Resolved! Brand New Nest Protect chirping

We have installed 2 devices today, straight out of the box. One of the devices states low battery and chirps intermittently. If we take the batteries out of the one that is working fine and put these into the "low battery" device it still chirps and ...

fitzwell by Community Member
  • 1354 Views
  • 4 replies
  • 0 kudos

Forced conversion from Nest secure environment to ADT

Google has announced that it is shutting down Nest Secure and forcing conversion to ADT. I can't find anywhere a list of Nest products that are compatible with the ADT hub. I can tell from the limited information on ADT's site that Nest cameras and d...

Nest Protect - Low Battery Warning (even with new batteries!)

Had to start a new thread because the other one got closed abruptly. We have 4 Nest Protects that we bought as a package from Home Depot. They lasted about 6 months before they started chirping, and then when we replaced the batteries with the recomm...

bcron12 by Community Member
  • 4751 Views
  • 6 replies
  • 4 kudos

Have Nest Protect but no service

We got new smoke detectors but still have a Nest that beeps even with new batteries. I don't see a Nest app in the play store and we don't even remember what service provider connects to Nest. How do I get rid of it? I would prefer to keep it on the ...

Andrew_N by Community Member
  • 1574 Views
  • 7 replies
  • 0 kudos

False CO Sensor Failure

 Every night at 8PM I receive a CO sensor failure notice. I suspect this is a false reading as the CO sensor is found to be working by 12AM. See attached photo. The device is less than three years old so the sensor should work fine. Any thoughts on w...

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jhlichty by Community Member
  • 1483 Views
  • 4 replies
  • 0 kudos

Sudden low battery chirp. Batteries too hot to touch.

Everything was fine on the last report, so I was surprised when the alarm started chirping, and prompting me to change the batteries. A couple of the batteries were extremely hot, so hot that I put them outside incase they caught fire. So...Is this n...

Wally26 by Community Member
  • 2004 Views
  • 10 replies
  • 0 kudos

Haven't heard from support

Hi, I filled out the form that @zoeuvre said to do about Heads up not working for me and another user (Ozi). Zoe said that we would be contacted soon and it's been a while. Can someone please get back to us?

Apollo606 by Community Member
  • 2628 Views
  • 7 replies
  • 0 kudos
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