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Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 74359 Views
  • 243 replies
  • 7 kudos

Need a backplate

How do I get a backplate for nest protect? I need to install a nest protect but don't have the backplate.

Tacoeater by • Community Member
  • 556 Views
  • 5 replies
  • 1 kudos

Resolved! Unable to add Nest Protects, P023 error

I purchased 6 Nest Protects for my mother and am only in town for a short period and available to set them up. Unfortunately, I'm unable to do so, receiving error P023 with the multiple devices I have tried to add.Wifi: Google Wifi (up to date and re...

mumblefish by • Community Member
  • 4862 Views
  • 6 replies
  • 0 kudos

Warranty form inoperative

Trying to file a warranty claim on a Nest Smoke/CO detector that is 3 months old. The warranty form does not work correctly on the phone or laptop.

econner by • Community Member
  • 1771 Views
  • 30 replies
  • 1 kudos

Nest Protect without app - how to turn off night light/guiding light

I don't have a mobile phone through choice. So I did not use the App to set up my Nest Protect. I have put my Nest Protect on my bedroom ceiling but it keeps on providing a nightlight whenever there is movement, when I don't want it to do so. It is v...

Danny567 by • Community Member
  • 4086 Views
  • 5 replies
  • 0 kudos

Lights wont turn on with Google nest mini

My Google assistants (including mini that I plug in as a "mobile device" in the garage or spare room, do not turn the lights on. My phone app does, Google home app does a d so does my Wiz app. Based on previous threads that are closed, this happens a...

SianaK by • Community Member
  • 434 Views
  • 3 replies
  • 0 kudos

Pathlight doesn’t come on

I have tried everything to get my path light to turn on on my wired nest detector. It’s dark, it’s wired, I selected “always on” but it won’t come on.

Mikem78 by • Community Member
  • 371 Views
  • 3 replies
  • 0 kudos

P030 error on Smoke Detector install

I have 3 new Google Nest smoke detectors. Get P030 errors. Have tried installing on 2 entirely different networks.Tried installing on an existing and a new location within Nest App. Net the P030 error.Other products install just fine.

Steve1960 by • Community Member
  • 664 Views
  • 4 replies
  • 0 kudos

Plusing Yellow Ring after a carbon Monoxide alarm

Had a carbon monoxide alarm in my basement due to a malfunctioning piece of equipment which has been resolved. The air has all been cleared and the no more carbon monoxide detected but all my other nest protects are still flashing yellow even after v...

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