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Nest Protect

Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 243 replies
  • 7 kudos

Need a mounting plate

I have a broken back plate to the nest protect and can’t find one anywhere. I contacted customer support at Google and they said because it was out of warranty they could not send me one. They confirmed they have them and have the ability to send the...

1951merc by Community Member
  • 1 replies
  • 0 kudos

Resolved! Sound check

Sound check happened while we were at home. I thought it's supposed to do that while we're out? How do I stop this?

pacshb by Community Member
  • 6 replies
  • 0 kudos

How to connect to kidde Relay

Hi,I have several Google Nest PROTECT Smoke and Carbon Monoxide alarm detectors that I need to connect to Fire alarm bell, any suggestions on how to proceed?Regards.

AdamRouhi by Community Member
  • 7 replies
  • 1 kudos


I have purchased a few smoke alarms brand new in the box and sealed. When does warranty start and is there an expected life of any sensors if the product was manufactured in 2018. Does the life expectancy start once it starts getting used or the mome...

levi0341 by Community Member
  • 1 replies
  • 0 kudos

Reconnect with only a serial number

I know this may be redundant but reading the posts so far I’m still confused. My protect failed to connect when I changed my Wi-Fi. The ceiling is too high for me to get up to. I only have the serial number not the entry key. Can I somehow reinstall ...

BillMV by Community Member
  • 1 replies
  • 1 kudos

Lost ceiling plate for nest protect 2

I lost my mounting plate for nest protect wired version. Hoping someone can provide me with some information as to where I can get a replacement. Thanks.

adman101 by Community Member
  • 1 replies
  • 0 kudos

The backplate doesn't work on my wired boxes.

I have four google nest smoke detectors to replace my expiring wired detectors. I got the battery version because Google, in its infinite wisdom, decided to use a different wiring than any other detector. I start to install these and discover that Go...

lenstoner by Community Member
  • 0 replies
  • 0 kudos