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Nest Protect

Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 243 replies
  • 7 kudos

Nest Protect lost internet connection

I have four nest protects, and one nest thermostat. The thermostat is fine, but the Nest Protects have lost connection to the internet. I have not changed my router or password. I cannot remove the devices to scan the QR code. I just need to get thes...

sdwisc by Community Member
  • 0 replies
  • 0 kudos

Deleted Home Account accidentally

I deleted a Home account that had a Nest Doorbell attached to it. I’m now trying to add that doorbell to another Home account that has other Nest Cameras and two Nest thermostats. I’m being told I cannot add that doorbell because it is attached to an...

Jimwaltman by Community Member
  • 7 replies
  • 0 kudos

Connecting google nest to my google home account

Hi Everyone. I cannot seem to connect my google nest to my google home account. When i go through my google home app, click on add devices, Works with google, and i try and add nest it brings me to a password page, when i try and input my password it...

Ger2 by Community Member
  • 1 replies
  • 2 kudos

Resolved! Access

I have Nest Protect and would like my wife and daughter to have access to mange the devices via the Nest App. I see mention of inviting them via the Google Home App and I tried this and it does not work. Also, can I add my Protect smoke alarm devices...

Rocco1 by Community Member
  • 8 replies
  • 0 kudos

Problem with Google Nest Hub an EZVIZ Camera

Dear community, I have the following problem. I bought the EZVIZ TY1 camera, which should also work with Google Assistant. I configured it in my own app and also deactivated the image encryption. Then everything was recognized in the Google Home App ...

Nagani1991 by Community Member
  • 5 replies
  • 0 kudos

Need a mounting plate

I have a broken back plate to the nest protect and can’t find one anywhere. I contacted customer support at Google and they said because it was out of warranty they could not send me one. They confirmed they have them and have the ability to send the...

1951merc by Community Member
  • 1 replies
  • 0 kudos