06-24-2023 03:57 AM
Hi
My electrician cracked 2 mounting brackets for the Nest Protect 2 (Wired). Searched the Community and it appears that someone needs to respond and get you a case - I'd be happy to pay for them - I just bought this month. It would be even better to have them available for purchase as replacement parts! Help - need 2 please. Thanks.
06-25-2023 12:25 PM
Hello shophouse,
We’re sorry to hear that. Let’s check this out — could you fill out this form and let me know once you’re done?
Best,
Lance
06-28-2023 12:52 PM
Hi shophouse,
I wanted to follow up and see if you still needed help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Regards,
Lance
06-29-2023 01:33 PM
Hey shophouse,
I'd like to bump in here and make sure that you’ve seen our response.
Please let me know if you have any other questions or concerns, as I will be locking this thread after 24 hours.
Best,
Lance